Tag: Business

The Small Business Advice You Need

Two of the key focuses of my blog are Financial Literacy/Money and Business/Entrepreneurship. Starting a business is one of the most challenging endeavors one can attempt. There are certain keys to consider when starting business. The following contributed post is thus entitled, The Small Business Advice You Need.

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Resources for small business owners, leaders, and management can help them to continue to grow their businesses. Many small businesses start with a burst of creativity and commitment, but as the reality of running an SME sets in growth can plateau because owners get overwhelmed by day-to-day issues.

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Many of these issues center around developing a coherent business strategy. How, for example, does a small business owner develop a credible business plan needed to access finance or loans? What responsibilities does an owner have towards staff? How does a small firm attract and retain the right people? How do SMEs cope with local skills gaps? How does a small company get access to the latest SME news to keep abreast of world developments and plan accordingly? How can efficient data management and analysis benefit companies? How does a business develop and market new products or services? What are the advantages of running promotional events? How does an SME compete in world markets? How does a small firm take advantage of the UK government apprenticeship scheme? Many business owners are not business experts, they are passionate about the product or service they provide, but many lack the knowledge or skills in management and running an SME. They need small business resources to give them tips and advice that can support them and are actionable. They need information to be in easily accessible formats made by knowledgeable stakeholders such as key government members, world business leaders, and business associations.

Learning from others

It is always good to look at how others have become successful and learn from their stories. There are many entrepreneurs that small business owners can look up to and perhaps even try to emulate. Perhaps the most well-known of them all is Sir Richard Branson. He knows exactly how to be successful in business, having built up the Virgin empire from nothing. He has bought and sold a number of companies and always seems ultimately to do well – he is renowned for his business expertise. But there are other business owners who are just as intrepid and just as good at business, even if the names might be either surprising or unknown. Justin Matthew is the owner of JMH Consulting Ltd, and is a social media pioneer – he is another successful businessman. Pete Cashmore also ranks as one of the UK’s most successful business owners. He owns and runs Mashable, a multimedia and entertainment platform. Then there is Saul Klein, founder of LocalGlobe which is a British venture capital company. And what about Michael Acton Smith who is the founder of Mind Candy, a children’s entertainment company that created Moshi Monsters? The one thing all of these people undoubtedly have in common is that they will have asked for small business advice when they needed it. Why don’t you do the same?

Sourcing effective resources

With the increase in SMEs has come a huge increase in the availability of best small business resources. But how do I as an SME owner, leader or management source the best of the available advice and tips? Are there any signs I can look for when reviewing their services?

The short answer is ‘yes’, but that’s hardly helpful! Within the business community, there is the will and motivation to help small firms to grow and reach their full potential. Whether this is for selfish reasons, for example increasing the available local supply of products or services that a big company needs, or purely philanthropic is open to some debate. However, there are some features you can look for to indicate you are getting the best advice service. Consider the format that information is presented in. Do you want a long article with a high powered author, using all the latest jargon or do you prefer having the latest SME news and other relevant information presented in bite-sized pieces in videos, interviews, and articles. Would a searchable resource be useful so you can go straight to that information about staff pensions or data analysis you need rather than going through mountains of irrelevant information. Do you need small business resources that quickly, simply and authoritatively tell you what you need to know for example about alternative funding such as equity investment or other finance options, presented by a key government member? Do you prefer an engaging, collaborative approach? Maybe you need annual report due dates or something specific? By asking yourself these questions, you will be able to narrow down your search for information successfully.

Finding the small business advice you need does not have to be difficult. Use the above details for inspiration!

How To Promote Your Small Business

Two of the focuses of my blog are Financial Literacy/Money and Business/Entrepreneurship. Regardless of your product or service, unless you properly market it, no one will know about it and you likely won’t make any significant money. Thus the marketing and promoting your business are arguably it’s most important components. The following contributed post is entitled, How To Promote Your Small Business.

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So, you’ve done all of the hard stuff. You’ve set up your business, registered it, got all of your team on board, and you’ve hired the perfect office for you and your employees. However, the enquiries into your services just aren’t coming in as fast as they should be doing, and you need to market your small business to get the customers coming through the door. Whilst it can be difficult to do this sometimes, there are many ways to go about promoting your business, without spending a lot of time and money.

We’ve noted them down here for small business owners!

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Utilize social media

Social media is the perfect place to promote your small business, and it is one of those things that everybody seems to be using on a daily basis now. Of course, your ads are likely to be a little more successful if your target audience is young people, but nevertheless, the audience on social media really is a varied one. To get the utmost success out of a social media campaign, you need to make sure that your profiles are all consistently marketed and that they look professional, and you should target your ads at the group of people who are most likely to be interested in your services. Outsourcing to a social media consultancy could also be a good idea!

Invest in banners and business cards

Marketing your small business via the medium of print is also a good idea, and creating banners that you can put up in your local area (with permission, of course) is a great way to put your brand into people’s minds, especially those who are likely to use your services. Having professional business cards is also a good idea if you want potential customers to be able to get in touch with you easily, so look into companies like Crescent Printing if you need banners, brochures or business cards. These things really will market your business as a professional and respected company, so invest in some good printing!

Create ads for local radio

If you have a business that relies upon the trade from your local area, then using local radio station to market your brand could really help you to extend your reach. Not only is it beneficial because a lot of people listen to the radio on the way to, and from, work, but it also has the added benefit of being a cheaper option than television advertising. You don’t have to spend too much cash on actually making the advert, and playing it won’t cost you as much, either! If you know what your target audience is (and where they live) then look into the opportunities for local (and national) radio, and see whether this could help you.

So, if you’re a small business owner but you’re not too sure how to promote your brand, try out these simple tips, and you could see that you’re selling more, without having to spend a lot of cash to make it happen! Good luck, and happy marketing!

Great Reasons To Open A New Office This Year

Two of the focuses of my blog are Financial Literacy/Money and Business/Entrepreneurship. When running a business, it’s important to understand when to change you physical location and to open a new office. Like most things, it requires the right timing. The following contributed post is thus entitled, Great Reasons To Open A New Office This Year.

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If you are a small business owner who is working to grow their brand this year, there are so many different methods you can use to grow and expand your empire and make a success out of yourself in 2019. When it comes to working hard with your business and allowing it to grow, one of the things which can always be a good idea is to open up a new location. Whether you have an office open up in a different city or a different country, having an extra location for your brand can be a huge step up and super helpful for your brand. Here are some of the main reasons why it can be a good idea to open a new office this year.

Take advantage of exchange rates

There are a lot of big advantages to expanding your business beyond your own country, and one of the main ones which you may not have thought of is exchange rates. As we know, different countries hold different currency values and when you are looking to make a profit you can take advantage of this and gain a heavier profit by selling overseas. You can read here about offshoring and everything which it involves and it can be a big help for you if you want to grow rapidly this year.

Build a new audience

Of course, the main reason why it can be a great idea for you to grow your business and move to a new office is that you will be exposed to a whole new pool of people who you can target and sell to. When you reach a new part of the world it can always be a good thing to open up your brand and present it to new people. The more people who know about you, the more people are likely to follow you and buy from your business.

Extra income source

If you have enough money to invest in a new office for your business it is always an incredibly good idea for you to do it. The reason why it is such a good idea to do this is that with an office full of new people, you will have more people working hard day after day to get the job done and this means more workload can be covered. The domino effect of this is the fact that more products are made, more people are contacting and reached out to, and as a result more products are sold. Simply by having more people working for your business you will notice that you make a lot more profit.

Grow your influence

The main reason why companies like to expand and take over different areas of the world is to build a good reputation and in turn be able to show the world that they are to be trusted. As a business it is always going to be your prerogative to show the work what you’ve got and make a good impression. The more physical presence you have in the world, the more influence you can gain and therefore the more success you can have.

Amazing Ways to Make Your Business More Efficient Today

Two of the focuses of my blog are Financial Literacy/Money and Business and Entrepreneurship. No matter what kind of business you’re running, it will probably be a constant refining process. As you progress along, you want to continue to make your operations more and more efficient. The following contributed post is therefore entitled, Amazing Ways to Make Your Business More Efficient Today.

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Making a business run as effectively and efficiently as possible is one of the most important ways of achieving success. There are a lot of things that you need to make sure you get right as much as you possibly can. You have to understand that there are plenty of avenues a business needs to go down, and improving efficiency is no doubt one of the most essential.

The more efficient your business is, the more productive it will be, the easier it is to run, and the higher your chances of success are. This is why you have to make sure you think carefully about what you can do to improve the company and make things more efficient in the future. Get a load of these great ideas that will go a long way towards helping you achieve this right now.

Digitize as Much as Possible

You have to do as much as you can to digitize the business where possible. This is something that can have a profound impact on the company moving forward. If you want to make sure you modernize as much as possible, this is the best way of doing achieving that. Think about using things such as Azure hybrid cloud so that you can make your Cloud and IT services much more appealing and efficient as a result. This is something it is really important to get right as soon as you can.

Trust Your Staff

One of the best things you can do to improve your business efficiency is to trust your staff as much as you possibly can. And this means you should focus on letting them do their own thing and giving them the room they need to grow. It’s so important that you don’t micromanage your staff and that you allow them the freedom they need to grow and become better as a result. Your employees need to be trusted because this is something that helps them grow and improve your business as much as possible.

Outsource

Outsourcing needs to be your favourite business buzzword, not to mention something you are going to need to make yourself more efficient. The digital landscape has made outsourcing one of the most appealing choices for a lot of business owners. You can bring people in from outside the business and get them to do important tasks you need to have sorted out, and save yourself time and money at the same time.

Better Communication

Successful businesses in the modern world are built on communication, and this is why you have to make sure you are focused on communicating better with your employees and your clients. The business can be run much more effectively if you enhance and improve the communication, so this is definitely something to work on.

There are plenty of things you need to keep in mind when you want to run a modern business, like the unexpected costs involved. But, it is so essential to make sure you think carefully about the different aspects of the company, and what you can do to improve the efficiency of the company moving forward.

The Surprising Impact Of “Finer Details” On Your Business

Two of the focuses of my blog are Financial Literacy/Money and Business/Entrepreneurship. Often times the key to running a successful business is being aware of the details. The following contributed post discusses this and is entitled, The Surprising Impact Of “Finer Details” On Your Business.

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As a business owner, your primary focus will always be on the “big picture” – which is exactly how it should be. Entrepreneurs have to think ahead, consider the future, and establish broad goals and aims for their company to achieve in order to grow and succeed, after all.

However, there is a hidden downside to focusing on the “big picture” – you can miss the finer details of your business.

What are the finer details of a business?

Whatever type of business you run, there are finer details for you to consider:

• If you own an offline retail store, you’ll have to think about which brand of point-of-sale system you use, or the material of the carrier bags you provide
• If you run a borehole drilling company, you’ll need to consider inflatable packers on https://www.aardvarkpackers.com/products-list/inflatable-packers/ and decide if they are suitable for your project, or which size of injection cone you always need to have to hand
• If you own a medical practice, the finer details might be the type of instruments that you choose to use, or which brand of surgical tape you prefer to use
• … and so on.

Simply put, the “finer details” we are referring to are not the be-all and end-all of your company; they are the small decisions, the seemingly-minor choices that have relatively little bearing on the big picture you may feel you should focus on. However, the impact these finer details may have is far mightier than you may initially believe.

Why are these finer details so important?

The reason that finer details are so important is simple: they’re not actually particularly “fine” at all.

While finding the right inflatable packers or deciding on the material of the bags you provide in your store may seem somewhat irrelevant in the grand scheme of things, it only takes a hiccup with one of these supposedly-rather-small details to cause issues for your business. Let’s say that you have decided to provide plastic bags to customers of your retail store; a seemingly-small decision that you make in an instant.

However, what if your customers have been reading the likes of https://www.onegreenplanet.org/whats-so-bad-about-plastic-bags/ and are thus concerned about the impact of plastic bags on the environment? In such a scenario, there’s a chance that that small, seemingly inconsequential decision, could actually cost you customers or harm your business’ reputation.

For every finer detail, there is a potential downside such as the example above; a scenario in which a finer detail could interrupt your business’ productivity, alter your customers’ perceptions of your company, cause a loss of efficiency, or simply make your business’ operations more difficult than they need to be.

So what can you do?

Admittedly, finding time in your schedule to focus on every fine detail in your business is going to be challenging – like most business owners, you likely already feel that you’re constantly short on time as it is.

However, what you can do is review the finer details your business relies on. Every three months, take an afternoon to review all the details of your business, asking your staff for their input in areas that you do not deal with yourself. It’s also worth surveying your customers and asking them to identify any areas of the business they dislike, or problems that they have experience.

If an issue is identified with one of the finer details of your business, you can then make a change before the impact becomes overly damaging.

In conclusion

Focusing on the big picture in business is essential, but every once in a while, it’s also worth focusing on the very small, very fine picture too.

Man or Machine: Which Protects Your Data?

Three of the focuses of my blog are Financial Literacy/Money, Business/Entrepreneurship and Technology. In today’s digital world, businesses of all kinds are operated online which involve the mass generation of data and transfer of that data. As such, there’s a need to protect your data. The following contributed post thus entitled, Man or Machine: Which Protects Your Data?

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There has been a heavy emphasis on data security across mainstream media platforms for many years. With huge amounts of data being stolen from companies, personal information being more important than ever before, and criminals becoming more sophisticated, it makes sense that people want to keep themselves safe. Of course, though, as a business, it can be hard to know who or what you can rely on to make this happen. To help you out, this post will be exploring the roles of both people and machines in relation to your data security, giving you an idea of where you trust should lie.

Machines

Most people would assume that you can trust computers with anything. They don’t tend to operate without instructions, instead performing the tasks which you’ve told them to. Of course, though, it isn’t impossible for people on the outside to take control. To solve this issue, tools like encryption and firewalls are used, blocking access to data which should only be seen by those within your business. These tools don’t always do their job, opening the doors to data being leaked into the world. Of course, though, this isn’t something which you have to worry about if you have the right people looking after you systems.

People

Data leaks and information dumps are often the result of human error, with people clicking the wrong buttons or ignoring prompts which they should be taking action to solve. Updates, for example, are often handled automatically by operating systems like Windows, but will require a restart before they are in place. If a security update rolls out, but your teams don’t reset their machines, they will be vulnerable to attacks. This sort of issue has plagued some businesses, leaving them to rely on increasingly automated systems to handle their data protection, but this doesn’t always solve the issue.

What To Trust?

In reality, you should never trust either of these areas unless you’ve done the work to secure them. Your computers should be managed and maintained by a professional company, ensuring that you are compliant with local laws, while also keep everything updated to deal with new threats. Along with this, using special data storage recruitment companies to find your employees can be a great idea. By following this route, you will be able to fill your business with people who have already proven their ability to look after data. It’s never worth putting your trust in something which isn’t proven, especially when it comes to protecting data.

With all of this in mind, you should be feeling ready to take on the challenge of protecting the data within your business. Most companies struggle with this area, eventually feeling the impact which can come when you lose other people’s data. Of course, though, as time goes on, you will only have to put more effort into it. Criminals haven’t stopped developing their systems, and this means that companies have to remain on their toes, with new threats popping up all the time.

The Unexpected Costs Of Owning A Business

Two of the focuses of my blog are Financial Literacy/Money and Business/Entrepreneurship. While it’s great to envisions all of the positives associated with owning a business, it’s important to consider the costs as well as they can come back to bite you. What are some of the unexpected costs of owning a business? The following contributed post is entitled, The Unexpected Costs Of Owning A Business.

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Choosing to start a business is not a simple decision. Although it may seem like it is at the time, there is a lot that you need to consider before you get the ball rolling, from the support of your family to the extra workload. You’ll also need to work out the cost. No matter what others may say, owning a business is very rarely cheap, and there are often many more expenses than you initially realize. With that in mind, here are five unexpected ones that you’ll need to plan for.

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1. Research Expenses
Before you can launch your new venture, you need to work out exactly what it is. While some people do decide to start a business knowing what they’re going to sell and who they’re going to sell it to, many others have absolutely no idea. If you’re with the latter crowd, you’ll need to conduct market research to give yourself some inspiration. This is something you can do yourself or delegate to a research agency, but, either way, it can end up costing you hundreds.

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2. Employee Turnover
We all know that recruitment can cost you big, but what few realize is just how expensive losing the employees you recruit can be. As well as having to repeat the costs of hiring someone new, you may also need to pay extra to cover the additional workload in the meantime. For this reason, high employee turnover can wreak havoc on any company. Thankfully, if you offer a welcoming work environment and competitive benefits, new hires shouldn’t want to move on.

3. Product Shipping
Businesses who ship products to their customers rarely consider how much this can cost. In addition to packaging and postage, you may also need to invest in your own vehicle to transport goods and cover the costs that this will bring. Being on the road also runs the risk of an accident. That being said, a truck accident lawyer can help you get the compensation you deserve in this event. To cut shipping costs further, you can shop around for the best deals.

4. Inventory Shrinkage
Any business handling physical products has to face inventory shrinkage at some point. This occurs when your goods are damaged, stolen, or otherwise lost before they can be sold and delivered to customers. Unfortunately, there is no way to eliminate this worry completely, but there are several things that you can do to reduce it. These measures include improving product management and investing in better security, such as security cameras and guards.

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5. Equipment Maintenance
We all understand we’ll need to invest in certain types of equipment to keep our businesses up and running. Computers, tablets, and other office technology is generally a must, but some enterprises require specialized and expensive tools too. While you’ll know to budget for these investments, you may not have planned for the cost of maintaining them. This helps to keep your equipment running smoothly, and is cheaper than replacing it, but still costly nonetheless.

In the world of business, money is everything, so make sure that you take care of yours by planning for the unexpected expenses listed above.

Helming A Business Involved In Sensitive Specialisms

Three of the focuses of my blog are Financial Literacy/Money and Business/Entrepreneurship. Not all businesses are the same and thus not all rules apply across the board. If you’re running a special type of business, you have considerations that other entrepreneurs don’t. The following contributed post is thus entitled, Helming A Business Involved In Sensitive Specialisms.

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There are some types of business advice that could be considered universal, from top to bottom. This is usually the type of advice focused on those that sell products and services of some kind. For example, the fundamental tenets of opening a restaurant are likely considered similar, no matter what cuisine is on sale. Of course, sometimes there will be outliers, such as how to organize a successful line of food trucks, or considering just how wacky a three michelin star restaurant can afford to be.

But there are some businesses that might not be that open to the fundamental business advice required. For example, research and development initiatives, innovative incubators and a range of other investment-led propositions. Helming a business involved in sensitive specialisms can be truly difficult, and no matter your level of technical expertise could be considered overwhelming. But that doesn’t mean it can’t be done. While keen business sense is a universal principle, sometimes excellence is required as a fundamental standard.

This is fine, because if you’re hoping to begin or maintain an operation like this, you are likely excellent already.

Consider:

Recruitment

When stocking any form of business with good staff, you need to understand your requirements to the T. Odds are that if you’re running your own business, you have a technical level of proficiency in this area already. However, that isn’t always guaranteed, and in fact can sometimes lead a once-innovative business to ruin if not handled well. This means that if you do not have the level of specialist expertise, you must craft a board of individuals that include some who are. These will act as your technical advisors, helping you make the best decisions from the offset, especially where matters of working policy come in. They might advise you the delivery times expected as you manufacture new products, help you optimize and make your manufacturing line more efficient, among a range of other positive helpers that can truly make all the difference.

Recruitment hardly stops here. You also need to stock your company with high-intelligence, accredited professionals. But you must also reach out to those places that could potentially help you continue to bring in the intelligence your company needs for success. A brain drain can cripple a company involved in high-spec ambitions. Recruit at science universities or even begin a sponsorship program to allow high-achieving students with their scholarships. Develop youth training links as far as you can to potentially help build brand loyalty in your employees of tomorrow. This is how you can ensure the average skillset of your staff stays high, but you can also benefit from new, fresh ideas, develop comfortable and confident understandings surrounding

Your Vision

Your vision is important to get right. If you fail to do this, you’ll unfortunately fall behind. A business that is aimless is one that tries everything, but never the right thing. A business without targeted goals and deadlines for those goals has no measure of success. Simply ‘breaking even’ might be all you need to survive, but is that success? Unless you’re running a non-profit, most business leaders wouldn’t. To innovate you need to reinvest, to stay on the cutting edge, and have the versatility to experiment with new ideas. Without this added flexibility, it can be very easy to fall to the wayside.

Refining a vision is important. Changing it over time is possible of course, so don’t feel you’re limited to one direction. But you need to know why you’re here, and why your specialist product matters. How can you help explain it in an accessible manner to those who might not understand? What countries do you hope to sell in? Is this a specialist item for the use of knowledged professionals or is it going to be part of the consumer market?

What pedigree do you want to set for yourself? Will you have the longest-lasting item, the item with the most versatility, or perhaps the most refined and complex of all the products in that industry? What problems with your current industry and the products within it do you wish to solve and overcome given the time?

Feedback & Creativity

It’s important to blossom creativity as much as you can within your business. Part of doing so will help you continually understand what current expectations are, and how you might improve upon them. Never use customer expectations and understandings as a means to base your current method of innovation from. Always look to improve upon it, because you are the ones who should be presenting the new standard.

However, with this kind of interfacing with professionals in your field, with the customers you hope to sell to and perhaps with consultants from many different highly-refined specialisms, you will be able to better gauge the patterns of the industry. But it is always important to keep that window open. This is because even in innovation, you need to understand the purpose of why you’re innovating. Any competent firm with the ability to can get lost in its own hubris, developing and refining products that might not have much practical use in the industry. That is what your sideline experimental products are for, but there must always be a balance between feedback and creativity, from top to bottom.

Directed Aims

As we explained before, directed aims are important. But how do they manifest in your product or service development? Well, of course the aims are to provide a product or service that is capable and competitive with others on the market. But what format might this process take? Do you hope to have the most energy efficient production capacity compared to anyone in the industry? Do you pride yourself on your vetted supplies, on the in-house ingredients generated for each development? How about helping initiatives flourish such as those trying to mitigate the damage your industry is known for?

There’s always something positive to try and achieve, and while this is always worthwhile for its own sake, it doesn’t hurt your PR to engage in this either.

Equipment & Expectations

It’s important to ensure that you measure your equipment correctly. Your staff need to have cutting edge gear, especially in your R&D lab. A temperature and climate-controlled area with excellent sanitizing procedures before and after, extremely worthwhile health and safety equipment, important alarms to sounds if an issue occurs, protective and regularly maintained apparel, stocking yourself with an excellent chip kit collection, and ensuring your storage capacities are all extremely well-maintained is essential to helping your lab staff simply start with the fundamentals. Equipment changes depending on the type of research and experimentation is being conducted is essential. Finding the space necessary for this, sometimes in warehouse units, sometimes in office buildings or even underground could be incredibly important. This leads us onto our next point:

Security

When you’re involved in a highly innovative and specialized field, competition is stiff. Half a document of findings could be the smoking gun that allows another firm to try and innovate on your products before your patent is accepted, and could prevent you from taking the competitive edge you would have done. Security needs to be tight, because corporate espionage can be a real, definitive problem in these industries. Vet employees through and through before giving them any sort of clearance, and be sure to tailor your security access in layers, allowing only the most trusted and proven to reach the higher echelons.

Gate document access, secure and encrypt your internet traffic, and ensure devices are restricted from certain areas. Have your staff sign non-disclosure agreements and be sure to keep a competent legal team by your side to execute any lawsuits you have correctly. Lock your building well, and ensure that full security systems are installed. When a single piece of research could potentially gain you or lose you millions of dollars, you need to construct your business correctly from the beginning, to avoid any and all suspicious behavior from reaching its end-point.

Constant Market Research

While it’s essential to conduct your own research and to try to shape the trends of the industry, you must also research the industry through and through. This can be well achieved if you know what you’re doing. Not only must you research customer opinion as we have explained prior in this article, but you must try to understand every move your competition makes. For example, if a rival phone manufacturer releases a model that seems innovative, purchase some in bulk and deconstruct them. Try to get to the heart of the OS, or the design philosophy, or how it was marketed despite the apparent flaws. Learn from those around you, because they’ll almost certainly be learning from you. It’s in this way that you can stay on top of any and every element of the industry that might have otherwise evaded your understanding.

With these tidbits of advice, helming a business involved in sensitive specialisms is sure to be worthwhile.

3 Ways For Contractors To Get More Repeat Customers

Two of the focuses of my blog are Financial Literacy/Money and Business/Entrepreneurship. A lot of people work in the area of ‘contracting’, particularly with government agencies. When working in this sector, it’s important to know how to get repeat business. The following contributed post is thus entitled, 3 Ways For Contractors To Get More Repeat Customers.

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If you’re a contractor, it’s the loyal customers that will sustain your business. If all of your customers are only using you once, you’re not going to have enough regular work to keep you going. But finding repeat customers is often easier said than done. If you find that you’re getting a lot of new customers but you can’t turn any of them into repeat customers, you’re getting something wrong somewhere along the line. These are some of the best ways to get more repeat customers for your contractor business.

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Make The Work Last

This is very important. If you repair something for somebody and it breaks again 6 months down the line, they’re not going to call you again to fix it. In fact, they won’t call you for any other work they need doing either. That’s why it’s important that you do a good job that’s actually going to last. A big part of that is the materials that you use for the job. For example, if you’re doing some plumbing work and you buy cheap pipe and fittings, they’re likely to corrode and leak pretty soon. But if you buy decent quality black iron pipe fittings and copper pipe, the job will last for years to come. As well as good materials, you need to make sure that the workmanship is perfect. Don’t rush jobs to get the next one in and earn more money, it won’t work in the long run. Take your time and make sure that everything is perfect. You also need to be realistic about your own abilities and don’t take on jobs that you’re not really equipped to do. The work will be bad and you’ll lose the customer for good.

Build A Relationship

The work is obviously an important part of it, but you’ve got to remember that the customer is going to have you in their house, so they need to feel comfortable around you. If you don’t have a good relationship with your customers, they’re not likely to ask you back. Always make sure that you’re polite to customers, the way that you represent your company is very important. If you can offer a personalized service to each customer, you’ll build better relationships and they’ll be more likely to call you next time they need work doing.

Follow Up With Customers

If you finish the job and then don’t have any other contact with your customer, you’re missing an important part of the process. The aftercare is just as important as the work itself. You should always call up your customers a week or so after you’ve finished the job to make sure that everything is ok. If there are any small tweaks that need to be made, you should do it for free. By offering good aftercare to your customers, you can show that you’re invested in the work and you care about them. This is what people are looking for in a contractor so it’ll really help you to get repeat customers.

If you use these simple tips to get more repeat customers, your contractor business will thrive.

Your Most Valuable Resource: People & How To Take Care Of Them

The first principle of my blog is Creating Ecosystems of Success and two key focuses are Financial Literacy/Money. Whether you’re running a business or another class of organization, taking care of your employees is critical. Creating an environment where they feel as though their best interests are being considered will assure their loyalty to management. The following contribute post is therefore entitled, Your Most Valuable Resource: People & How To Take Care Of Them.

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The idea that you can have a successful company with happy customers and not treat your employees well is ridiculous. In fact, the whole systems works on a trickle-down effect, with happy employees supplying the best productivity and service, and so pleasing customers. Something that then leads to better profits. Happily, even if you haven’t thought of your business in these terms before you can significantly improve how you treat your employees with the advice elbow. Read on to find out more.

Leadership

Great leadership can make all the difference in how your employees feel about their work. Such leadership may not always be what you think it is either. In fact, it’s not about striding around the place barking orders or even having the ability to do all the tasks from top to bottom yourself. Instead, it’s about having a strong vision for your company both inside and out.

What this means so that you need to have an accurate idea of how you want your company to run internally and balance this with the successes and profit you make. You need to draw a line in the sand and decide that you will treat your employee with respect no matter what their role, and insist that they treat each other this way as well.

In fact, bullying, intimidation, and unpleasantness is often something that can degrade an employee’s work experience and job satisfaction. To that end, you need to have up to date policies that deal fairly with any instances of this as well. If you want our employees to feel happy and safe at work that is.

Safety

Of course, your employee’s safety is also crucial in terms of the task you are asking them to do. In fact, businesses have a responsibility to those that work for them. What that means is it’s crucial to be aware of any laws and guidelines concerning the type of tasks you need them to do.

In fact, even in an office environment, there is plenty to be aware of such as desk height and ergonomics as well as manual handling training. Where employees are shows how to move boxes correctly, so they don’t end up injuring themselves.

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However, in more specific environments there are even more safety issues to be aware of. For example, when working with machinery the risk of employee harm is much higher, but it can be reduced by using items like cable housing and protective carriers. Something that you can visit Dynatect Manufacturing for more information on. A place where you can also find help with others ways that you can improve your machine process to increase its safe use and productivity.

The same is true when your workers are using construction equipment and heavy machinery too because these things have a partially high risk of causing harm or damage if they are not operated properly.

To that end, proper induction training courses for each piece of specialized equipment are needed, as well as regular refreshers at appropriate intervals as well. Clear signage to remind those that are working around such machines of the danger they pose, as well as the safety gear they need to wear are also vital aspects of looking after your employee’s safety in such environments.

Physical Wellbeing

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Another way that you can show your employees that you care about their well being is by encouraging them to be as healthy and fit at work as possible. In fact, this is something of a new idea that is taking off, with many business offering exercise classes within work time. Some companies are even choosing to offer meditation or power nap breaks that allow people to rest and recuperate, as well, something that is also good for reducing stress levels.

Another way that many businesses can show concern for the physical well being of their employees is to install office furniture that encourages movement while working. This may include a standing desk, treadmills, and even balance ball chairs which are known to be excellent for posture and core strength.

Of course, all of these items do cost money, but what most smart employers realize is that if their workforce is physically more healthy, they are likely to be more productive as well. In fact, integrating such programs in a work environment can significantly reduce sick days and so boost company productivity, and save on cover over the long term as well.

Salary and Wages

People don’t tend to work for free, not unless they are lottery winners or secret millionaires that is, and that is why to show your care about your employees you need to offer them a decent salary and benefits package.

What that means is that the salary you pay needs to be comparable, if not better to your closest competitors in the market. Although, if you can’t match them in terms of cold hard cash, you may wish to consider introducing an excellent employee benefits scheme that includes discounted or free gym membership and other perks. Something that you will be able to purchase as a compare documented price and so will work economically for your business as well as for boosting morale.

Social

Lastly, if you want your employees to enjoy work and feel valued and so stay with you for as long as possible, creating a community atmosphere in the workplace is essential.

Of course, that doesn’t mean that you ignore sensible guidelines about appropriate behavior at work, but instead it’s about introducing opportunities for workmates to spend quality time together outside of the office.

Some firms do this with regular social evenings, while others prefer team building activities like adventure weekends away. The idea being that not only does this strengthen bonds between individual employees and help them to communicate and get on better at work, but also allows people to feel more integrated and valued as well.

Something that can contribute to a feeling of belonging, and so help to boost your employees’ overall job satisfaction. It can even reduce your worker attrition rate, and so work out better for your budget as well.

After all, if people are your most essential resource, it’s crucial that you look after them in the best way that you can.