Category: Contributed Posts

Case Management Solutions: What are they and who needs them?

Three focuses of my blog are Financial Literacy/Money, Business/Entrepreneurship and Technology. Depending what type of business you’re in, case management solutions my be valuable to your operations. The following contributed post is entitled, Case Management Solutions: What are they and who needs them?

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Financial Literacy, Business and Entrepreneurship are common themes throughout the Big Words Space so let us delve into a phrase that has cropped up multiple times quite recently: Case Management Solutions. Is this something you really need to consider for your business? Let’s find out what it is all about and if it could be a beneficial solution for many organizations.

First things first, what is a case management solution?

Case management solutions are applications or software systems that are designed to support a complex process and store a range of one’s data, consolidating this into a single database. Through using a system, case managers, whichever industry they may be concerned with, can regulate cases, allow for better record keeping and real-time updates, without the need for overwhelming amounts of spreadsheets and paper.

So, what are the benefits of a case management system?

As many companies move towards becoming paperless and reducing their carbon footprint, case management systems allow for a decrease in paperwork but ensuring that record-keeping is fully digital. By utilizing cloud-based storage systems, all content can be organized and managed via a single dashboard.

With many workers now working from home, along with many businesses being more global, there has never been a better time to have a remote system in place. All data can then be accessed securely by authorized persons, no matter where they are in the world.

Along with this, this is an ever-increasing need and desire to be able to access real-time and accurate information instantly. Therefore, using a case management solution with integrated cloud-based storage can be hugely beneficial to workers. In turn, this increases efficiency and accuracy across the workforce, potentially reducing the need to outsource.

Photo by Kari Shea on Unsplash

Combining the efficiency and accuracy of the cloud-based data, as opposed to plentiful paperwork or individual spreadsheets, resolutions can be met much more quickly and effectively through collaboration. With access being enabled for all relevant team members, individuals are able to access the relevant information and respond appropriately and speedily, communicating via a single interface. Seamless collaboration in this way also reduces the need for emails to be sent back and forth between various team members, saving confusion and time.

With this more concise communication and audit trail, there is increased transparency – one of the many benefits of digital record-keeping. All steps and communications in the process can be accessed and monitored, with risks being identified and problem areas being addressed. Transparency speeds up any reporting process or actions that need to follow and audit trails ensure that trends are able to be analyzed easily, with metrics and analytics being able to be retried easily.

Through the use of case management solutions, a personalized experience can be created for individual clients or consumers. Customer profiles are more streamlined, with all of the relevant information to hand, so responding to customer queries and questions is much more efficient and straightforward, expediting business productivity.

Startup Up Business Ideas

Two focuses of my blog are Financial Literacy/Money and Business/Entrepreneurship. If you have a business idea and want to start your own enterprise, there are some things you need to keep in mind that will really help you out. The following contributed post is entitled, Startup Up Business Ideas.

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Photo by bruce mars on Unsplash

So you have decided to start your own business, that’s great. However, it can be hard to know where to get started and figure out what your next steps should be. We have listed below a few tips to help you get started on your business venture.

Write A Business Plan

The first step that any business should take is writing up a business plan. Your business plan should include an overview of your business, what you are planning to sell or offer, what your targets and goals are and what makes you stand out from the rest. Set goes for one, five and ten year and check in with it every now and then to see if you are keeping on track and amend if necessary. If you are unsure on how to structure your business plan there are many templates online to help you.

Grow Your Online Presence

Being online is vital for any business to thrive and be successful. Start by creating a website, it doesn’t have to be over complicated, just ensure it showcases what your business does, contact information and T&Cs. You don’t have to break the bank by hiring a web agency there are a few platforms out there that allow you to create your own website for a fraction of the cost. Sites such as Wix, WordPress and Shopify are all great examples of diy websites. If you are not great with technology there are many videos, articles or professionals out there that can help guide you.

Once your website is all up and running, you will need to think about opening up a couple social media accounts. Social media is one of the best ways to get your business noticed. Most platforms will allow you to advertise to a selected target audience of your choice. The leading social media platforms are Facebook, Instagram, Twitter, Tik Tok and Pinterest. Make sure you choose one or two platforms to focus on as having too many to focus on at once can become overwhelming.

Have The Right Equipment In place

When starting your business it can be hard knowing what equipment your office will need. Take a look at our must-have list below.
● Furniture – Whether you are setting up your business in an office or at home, you will need some furniture to get you going. You could start with a standard desk and chairs but for the long term we would recommend investing in some ergonomic furniture.
● Technology – You will need a computer that provides access to software such as word, powerpoint and spreadsheet. With everyone still having to keep their distance video calls are a popular way to communicate among customers, suppliers and work colleagues. Find the best software for your business, popular sites include Click4assistance, LiveHelpNow and Proficonf.

We hope these tips helped, it’s now down to you to put these tips in place and start growing your business. Whilst you are here take a look at our post on Should Your Small Business Look To Outsource?

Are You Setting The Right Standards For Your Business?

Two focuses of my blog are Financial Literacy/Money and Business/Entrepreneurship. You shouldn’t just hastily start your business. You should also have standards and guidelines for it. The following contributed post is entitled, Are You Setting The Right Standards For Your Business?

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The right standards within your business might be very different to the industry’s standard as a whole, but this doesn’t have to be a bad thing. After all, we all work in our own ways, and the market fosters and celebrates innovation. However, you need to make sure your thoughts and goals are shared by your company as an entity.

You need to be sure that your employees or team members all pitch in like you do, and that you’re committing to a standard that your customers enjoy. So, here are some of the best methods for staying on top of maintaining the standards you really want your company to have.

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Define Your Standards

The first thing to do is realise what you want out of your company, and the kind of actions you want everyone working for you to uphold. After all, you’ve got values, and you want your business to grow based on them, so make sure you’ve got a pen and paper, and write down all your thoughts about what you want to see in a working environment every day. Turn them into actionable goals based on these points.

Make Sure There’s a Controlled Measurement

Now, once you have some standards written out on paper, you’re going to need to come up with some ways to objectively measure them. Of course, the biggest mark of success is a bigger profit than the month or year before, but before you reach a stage like that, you’re going to have to get into the details.

So, set an example to your team, then make sure you assess their skills and delegate tasks out accordingly, and always congratulate people on a job well done. Give them targets to reach, and never let a completed goal go unrecognised.

And don’t forget about the inhuman factor either. Run regular inspections on all office equipment, make sure guidelines are written out on how to deal with them – using LEM Products here is the easiest way to get the message across – and consistently update and maintain both software and hardware for a smooth working performance.

Get Ready To Coach Your Staff Through It

And then we come to the fact that some of your team members are going to perform under the standard you want. In situations like this, you need to put in a little more time and effort to really get the best out of them.

They might be finding it hard to adjust, or they might just need a little more coaching from the person who sets and maintains the goals. Simply put, if you really want your team to rally together on this, make sure you put in the work yourself and show them how it’s done!

The right standards in business are entirely up to you. Make sure your vision is shared by everyone else in your company, and always hold regular inspections to ensure your company’s infrastructure is performing as well as you are.

New Business Models Nobody Ever Expected Would Be So Successful

Two focuses of my blog are Financial Literacy/Money and Business/Entrepreneurship. Some of the most successful business models are those that no one sees coming. When this happens, they take the world by storm and only a select few experience the explosive profits from them, while the rest of the society benefits from their use. The following contributed post is entitled, New Business Models Nobody Ever Expected Would Be So Successful.

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Throughout history, we’ve seen a bunch of business models develop that have provided the average person with massive value – and made us all much wealthier. The nineteenth-century factory model, for instance, wasn’t pretty, but it was hugely effective, and it meant that the average person could begin living a semi-comfortable life.

In the 1920s, we saw the rise of the “bait and hook” model where manufacturers would lure customers with an initial low-cost product, and then upsell them. And in the 1950s, the franchise model was born, allowing businesses to grow very large while maintaining the incentive for excellence.

In the present decade, we’re likely to see the growth of some brand new and exciting business models, based on innovative technology.

There are already some seriously good examples of cutting-edge companies doing their best to change the way business works. Here’s what’s likely to emerge.

The Bluetooth Economy

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Imagine being able to confirm your identity wherever you went and gain access to facilities, garages, or your place of work 24-hours a day.

At the moment, seamless technologies are few and far between. But Bluetooth could offer companies an entirely different model.

Take the concept of storage smart entry, for instance. The idea here is that people just use their mobile devices to gain access to their storage areas instead of having to rely on keys or on-site personnel. But the same principle could apply across the economy. Stores, for instance, could allow trusted customers to let themselves in whenever they like, pay for products as they shop, and leave, without having to interact with an actual cashier. It sounds crazy, but it could happen.

The Transformation Economy

The more philosophical you become, the more you realize that material wealth isn’t the be-all-and-end-all to personal satisfaction. But that’s creating a problem in the wider economy. Most people don’t know what to do other than chase money. And it’s leading to a kind of existential anxiety where individuals aren’t quite sure why they’re here or what they’re doing.

The so-called “transformation” economy is trying to change that. Here, gurus in various fields are offering their services to help people navigate the strangeness and infinite complexity of life. Now that most people are wealthy (at least by historical standards), the hope is that they can use their money to derive a little more meaning from life. Once you’ve got all the trappings of luxury, what else is there to spend your money on than improving your lived experiences?

The Decentralised Economy

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Imagine a world in which each person sells their services to a range of companies but isn’t an employee of any.

It sounds a little dystopian, but the reality will be different. It’ll feel way more empowering than having to slog it out with a single employer, year after year. Instead, you’ll be able to dip into different kinds of work, face new challenges, and, hopefully, increase your pay at the same time.

The decentralized economy will hopefully allow anyone to earn money from anywhere, potentially solving the problem of unemployment.

Dollars And Sense: How To Manage Your Money Better

A key focus of my blog in Financial Literacy/Money. Winning with money requires more than just its generation. The management of it is also key. Even a relatively small income can be leveraged into strong financial position if managed correctly. The following contributed post is entitled, Dollars And Sense: How To Manage Your Money Better.

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Let’s face it – most of us aren’t particularly good at managing our money. We have all these plans we’d like to carry out in our lives, but we never quite have the resources to make them happen.

Mostly, the problem isn’t lack of income – it’s financial mismanagement and lack of planning.

Like it or not, money is an optimization game. The earlier you start thinking about your future, the better. When it comes to personal finances, you can’t fly by wire.

Start Your Planning Now

It doesn’t matter how young you are, financial planning should begin immediately. You need to map out what you want from your financial life ahead of time to ensure that you eventually get there. If you don’t know where you’re going years in advance, you’ll remain in a financial quagmire, unable to escape, according to Inc.com.

Work out how much money you’re likely to get paid over the next ten years. Think carefully about how you’ll spend and save it, and what you want to do with it. Work out how much money you’ll have leftover (that you don’t have to spend on essentials) for all your most-wanted projects and purchases.

Don’t Be Afraid To Borrow

Borrowing is good for two reasons. It helps to improve your credit score and it allows you to shift your consumption to the present – a great idea if you’re low on income right now.

Sites like paydayloanspro.com/, for instance, will provide additional money if you have a regular income.

Building up your credit score is a good idea in a low-interest rate economy like ours. It is much better, for instance, to pay for a car with zero-interest installments than it is to pay the full price upfront.

Paying full price means that you deny yourself to invest the capital for the duration of the loan and gain interest for yourself.

Think About What You Really Want

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How many people do you know who buy things on a whim and never really use them? A lot, probably.

And there’s a good reason for this: modern marketing is very clever. It knows how to get under our collective skin and make us believe we need things that we really don’t.

Therefore, it’s worth taking a step back and really thinking hard about what you want. Make a list of stuff you want to buy on a whim and a list of items that you’ve wanted for a long time. The stuff on the second list should always be your priority. That Friday-night take-out can wait!

Put Your Money In Tax Wrappers

Nobody wants to get to retirement age, only to discover that they have to pay a massive tax bill on their income. Fortunately, there are plenty of “tax wrapper” accounts out there that allow you to make massive financial savings. With these, you either pay the tax upfront and don’t have to pay any capital gains when you drawdown or you pay tax when you draw down but none on your income upfront.

Should Your Small Business Look To Outsource?

Two focuses of my blog are Financial Literacy/Money and Business/Entrepreneurship. While a business may be started with specific products and services in mind, seldom is it equipped to have everything it needs to complete its mission, hence the need for outsourcing. The following contributed post is entitled, Should Your Small Business Look To Outsource?

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When it comes to setting up a business and ensuring success, then there will be a time when hiring really is critical. Even if you start small, as a one-person operation, hiring is inevitable. To do well in business, you need to have teams that are going to help and support. The whole hiring process, no matter if you choose full-time or part-time employees is really important, as you want to have the right person for the job.

Although the process is important, it is not something that is easy. If you want to expand and grow what you do, then you will need to have more and more people on-board. Of course, this can help to grow the business, but it also means more costs for wages, as well as additional things like insurance for employees and sick pay, and so on. As this is a consideration, you could also look to hire people to do work for you that are not part of an in-house team. When you outsource to a company or an individual, you just pay for the task that is required, and there is no more commitment. If they do a good job, then you know who to use again. If they don’t, then you know to not hire them again, making it much simpler in many ways than having a full-time employee.

If your business has not thought about outsourcing before, then here are some of the things that you could outsource for, and when you should outsource. Getting it right will help to save the business money in the long-term, as well as help to keep the business thriving.

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Tasks where you lack expertise

Businesses can vary so much, and as a small business owner, you might not have any previous experience in this area. So there may be some aspects of business that you have no idea about. Areas like social media are a good idea for small business, especially from a digital marketing point of view. However, if you have a small team, then you’re likely to not have the time or expertise to run it successfully, as an example. In the same way, you will need bookkeeping and accounts for your business, but if no one is experienced in this, then outsourcing this will help massively, and be something that you no longer need to think about. If you hired a full-time accountant to do this for you, there wouldn’t be enough work to fill a full-time role, and it would cost a lot more than using a separate company or person to do this for you.

Time consuming tasks

Likewise, outsourcing tasks to someone else can be a good idea, especially for any tasks that are time consuming. There are a number of tasks in business that can take up a lot of time, but that aren’t too taxing or vital to business, they just need to be done. Your expertise should be doing the tasks that are the things helping to grow the business, rather than the smaller and more time consuming tasks. For example, you might take a lot of phone orders or customer service calls. These calls could be taken by a business answering service, rather than paying for a full-time employee to do it all. There are a range of tasks, and it will vary from business to business, but it is worth looking into if you are hoping to propel your business forward.

If you are deciding whether or not to outsource or to hire someone to your team, then there are a number of things to think about. It starts by taking a look at your business needs, as there are a number of advantages to both options, as well as disadvantages of both options. It is important to not get too caught up in the different activities that could happen, and which of those you should or shouldn’t hire or outsource too. You could have some expertise in a particular area, such as accounting, for example. But if you take on a lot of other roles, being the accountant as well might be too much. So even if you have a team of people with experience in something in particular, you might still choose to outsource.

Look at your business and the people in it specifically. Look at the needs and then decide what areas will be a benefit to you if you outsource, or which really do need to have an in-house team member. Assess the tasks, weigh up the costs, and your options, and then go from there.

4 Ways To Advance Your Business Career & Get Ahead

Three focuses of my blog are Financial Literacy/Money, Business/Entrepreneurship and Career Discussions. If you’re in a business career, there nuances to it and there are unique aspects to advancing. Not everyone entering this career knows what those keys are. The following contributed post is entitled, 4 Ways To Advance Your Business Career & Get Ahead.

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Working in the business world, no matter the industry, is a tough but also rewarding job. You likely have a lot of responsibilities to handle on any given day but are learning a lot and trying to make a name for yourself, so it’s all worth it.

The truth is that it’s only worth it if you’re getting better each day and learning and growing as an individual and professional. You must find ways to advance your business career if you want to get ahead and find long-term success. The following ideas and tips will help guide you to knowing where to focus your time and energy to ensure you’re rewarded for your hard work.

1. Focus on Professional Development

One way to advance your business career and get ahead is to focus on your own professional development. Figure out ways to advance your skills and knowledge such as taking Business analytics certification courses that will allow you to learn new information and set yourself apart from the competition. With this knowledge, you’ll be able to take on additional projects and tasks at work and prove to others that you have what it takes to succeed in business.

2. Find A Mentor

It’s also a wise move to find a mentor who can guide you to making good decisions about your business career and in your current job. Advance your business career and get ahead by bouncing ideas off your mentor about how to proceed and what to focus on that will have a real impact on your professional path. Learn from this person and ask about what mistakes they made so you can avoid doing the same.

3. Discuss Your Goals & Performance with Your Boss

It may be that you’re doing well at work but are feeling a bit lost. To get ahead and advance your career, you must know where you’re heading and have a clear path to success. Therefore, sit down and discuss your goals and performance thus far with your boss. Let them know that you’re serious about your job and career and what you’re doing to ensure that you continue to progress and get better in your role. Ask about the possibility of a promotion in the future and what you need to do to get it or be in the running for it.

4. Always be Networking

Another way to advance your business career and get ahead is to always be networking. It’s a line of work where who you know matters a great deal. It’s beneficial for you to know as many people as possible and make sure they know who you are and about your talents. Update your online professional profiles and reach out and introduce yourself to those who you find interesting and you believe can offer you some good advice. Attend conferences and events outside of your workplace and get to know those in the business so they think of you when career opportunities arise that may be the right fit for you.

What to do if a Disaster Strikes at Your Home

A key focus of my blog is Home/Living Discussions. As a homeowner, you also want to think about what would happen should an emergency or disaster strike, in addition to decorating the house to your satisfaction. The following contributed post is entitled, What to do if a Disaster Strikes at Your Home.

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Your home is your greatest asset, so you likely do everything that you can to protect it. Unfortunately, there are times when no matter how hard we try, homes become damaged by circumstances outside our control, such as natural disasters.

While no one likes to think about the worst-case scenario of something disastrous happening to their home, it is a good idea to be prepared, so that if the worse does happen, you will be ready for it and know what to do.

Extreme weather is on the rise across the globe. Winters are becoming colder, and summers are getting hotter, and natural disasters such as floods are becoming increasingly common. Knowing what to do if any of these issues causes damage to your house can help you minimize the destruction and feel as prepared as possible.

Create an Emergency Kit

Having an emergency kit ready and waiting for whenever you need it is vital. You never know when a disaster could strike, so being prepared and equipped with all the items that you could need will help to take a lot of the immediate stress out of the situation when it first happens.

Following government advice on what you should in an emergency kit, will help you to ensure that you have not missed anything important from your pack.

Protect Your Home

Protecting your home as best as you can is a useful habit. Before disaster strikes, making some changes to your property will help to minimize the extent of the damage that could occur. Making sure that your roof is well-maintained and watertight will ensure it fares better during a storm. Testing your smoke alarms will reassure you that they are in working order and will alert the family if a fire was to start. Simple steps such as these are easy to fit into everyday life and could make a significant difference if the worse was to happen.

Call for Assistance

If a disaster does strike at your home, the priority is to ensure that everyone is safe and escapes from harm. Calling the emergency services is vital if the damage is extensive or not under control.

Getting to a safe place is the most crucial thing to do, so figuring out in advance, where you would head if something did happen is essential.

Professional Help

If your home is hit by disaster, then it is essential to remember that you are not on your own. Firstly, it is vital to inform your insurance company about the incident to begin making an insurance claim, if appropriate.

One of the hardest things to deal with when your home is damaged is the loss of your possessions. However, you may be able to salvage your belongings with the help of a service such as PACKOUTZ that specializes in restoring items that have been damaged during a disaster. Having at least some of your possessions back with you where they belong, can be a great comfort at this difficult time.

What Automation Can – And Can’t – Do For Us

A key focus of my blog is Technology. Automation has been gradually implemented into our industries and there’s more to come. Not many people think about it in their day to day lives but it’s important for all of us to consider. The following contributed post is entitled, What Automation Can – And Can’t – Do For Us.

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The very concept of automation is enough to spark a dozen conversations in which the questions range from a simple “good or bad?” to more complicated ones like “what does it mean for small business?”. There is no doubt that we are in a period of increasing technological involvement in our lives, both working and domestic. Opinions differ on what this says about where our future is going; it’s definitely a complicated issue.

Deciding how to feel about this rise in automation is tricky. On the one hand, it can depersonalize a workplace and lead to redundancies. On the other, automation can streamline working processes and keep things moving. There are arguments for and against, and below we’re going to look at a few of those in order to see if we’re ready for more automation in the working world.

Automated systems can work 24/7…

If you can successfully train a machine or code a program to do a job that is usually done by a person, then you have created a worker that never needs to eat or sleep. That means that you aren’t beholden to tight time frames that are dependent on shift workers whose performance will vary during the day as they get tired, hungry or distracted.

…but they can’t work off their own initiative

The flipside of these 24/7 workers that never eat or sleep is that they also can’t think. If a trained worker spots an anomaly in the work in front of them, they can alert someone to it. In many circumstances, they can fix the flaw themselves or devise a workaround. While much of the focus on automation looks at how it covers for human fallibility, that’s very much a two-way street and it’s why you need to have actual workers in the warehouse at all times.

Automated systems can replicate an instruction 100%…

Try, right now, to draw a perfectly straight line without a ruler. If you manage that, draw a perfect circle.

What you will notice is that you didn’t even get to step two, because a human being can’t physically do those things free-hand. There will always be a flaw. That’s what’s so exciting about smart manufacturing. It allows human vision to be made into something solid without the risk of flaws.

…but they can’t spot a logical flaw in an instruction

If you tell a machine to 3D-print a hairbrush that is 9” in length, it will do just that, and you’ll have a perfectly reasonable, nine-inch long hairbrush. If you get confused and tell the same machine to print a 9’ hairbrush, it’s going to try and print a nine-foot long hairbrush – and if it has the materials to do so, that’s what you’ll get. That’s what it’s been told to do, and the product will be flawless. Details like that, obvious to most experienced engineers, are why humans are a necessary part of the process.

Automation as a concept certainly has its upsides, and its incorporation into the world of work could solve a lot of problems. As long as this is done alongside a recognition of the essential part human ingenuity plays, it can end up being good for all of us.

There’s No Place Like Home: How To Adapt Your Home For Your Elderly Parents

Two focuses of my blog are Health/Wellness and Home/Living Discussions. A decision many of us will face is caring for our elderly parents. In some instances that involves moving them in with us, requiring us to prepare spaces in our own homes for their twilight years. The following contributed post is entitled, There’s No Place Like Home: How To Adapt Your Home For Your Elderly Parents.

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Aging is a fact of life. Even then, it’s hard to watch as your parents struggle with things they used to do with ease. It’s as if they are no longer your superheroes. However, this is when you need to step in to make their lives more comfortable.

Some children do this by inviting their elderly parents into their homes permanently, yet, even if they remain in their property, you want them to visit and be a part of your life. As a result, it’s necessary to make adaptations to your home, regardless.

The question is, which ones should you focus on first?

Removing Fall Hazards

Hazards are double-edged swords. Not only do seniors struggle to see and or avoid them, but the impacts of a trip, no matter how small it seems, can be very damaging. And, if you have children, or lead a regular life, you are bound to have fall hazards throughout your home. Removing them is imperative, and you can do this with a simple audit. Go around your house and evaluate what’s safe and what’s unsafe, and find it a new place to live if it falls into the latter category. For example, decorative rugs or hardwood flooring might be slippy.

Installing Handles

You can’t go with them everywhere, which means you can’t always be around to lend a hand. Take the bathroom, for instance. Your parents require privacy, but your bathroom might not be conducive to the elderly. A surefire sign is an interior that lacks handles and rails. After all, the less-abled can’t lift their body weight without leverage. Installing hand grips is simple and cost-effective, yet it will make a significant difference to your parents when they visit or come to stay.

Putting Up Barriers

A mistake can be fatal. At the very least, it can be painful and result in a trip to the Emergency Room. You shouldn’t take any chances, and you don’t have to with barriers that are strong enough to shield your parents from further harm. A custom metal fabrication on the upstairs walkway is a fantastic place to start, as is the staircase, and any balconies or balustrades. And, if you have them, you might want to reinforce them just in case. With a custom metal design, you get peace of mind that everything is to a high standard.

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Keeping Numbers Handy

You’re not a professional caregiver. You’re a concerned child who does the best they can to assist your elderly parents. This is commendable, but it means you will need help when situations take a turn for the worst. Thankfully, expert care workers are on hand, all you need is their number. Taking down the contact details of emergency contacts should enable you to negate any problems. Of course, you know what to do if it is serious – call 911. Either write them down or store them in your phone or both in case of a situation where you don’t have either handy.

There’s no place like home, not when it’s designed for safety.